# Software for physiotherapy clinics in India A physiotherapy practice bills by session, not by visit, and a patient is on a course of 8 to 12 sessions rather than a one-off appointment. Almost every generic clinic system in India models the appointment and not the course, which is why physio front desks end up tracking sessions-remaining in a paper register alongside the software they paid for. > Source: MyFloww, a software studio in Bengaluru, India. Canonical page: https://myfloww.in/for/physiotherapy-clinics/. Last reviewed 2026-08-20 by Neel. ## The workflow we build around 1. **Assessment** — First visit is 45 to 60 minutes and produces a case sheet, not a prescription — range-of-motion measurements, pain scale, and a provisional course length. 2. **Course planning** — The physiotherapist commits to a number of sessions and a frequency. This is the commercial unit. Most clinics sell it as a package and collect part of it upfront. 3. **Session delivery** — Each session logs what was done, what changed, and the home exercise assigned. Sessions are often delivered by a different therapist from the assessor. 4. **Home programme** — Exercises are handed over as video or print. Adherence between sessions is the single largest driver of outcome and the thing nobody tracks. 5. **Reassessment and discharge** — Repeat the assessment measures, compare against baseline, and discharge with a written summary. Clinics that skip the written discharge lose the referral. ## Constraints that change the build - **Physiotherapists are not prescribers.** A physiotherapy record is a case sheet and treatment plan, not a prescription. Software that presents a prescription pad puts the practitioner in a regulatory position they do not hold. The document model has to reflect that. - **Multi-therapist attribution.** Sessions in a single course are delivered by different therapists. Both payroll and clinical accountability need per-session therapist attribution, not per-patient. - **DPDP Act consent for patient data.** Patient records and exercise videos are personal data. Consent capture, purpose limitation and a deletion path need to exist in the data model from the start, not be retrofitted as a privacy page. ## What we publish for this industry ### Next.js websites for physiotherapy clinics A physiotherapy clinic website converts on two things: proof that a named, qualified physiotherapist will treat you, and the ability to book without phoning. Everything else on the page is secondary. Condition pages outrank the home page in practice. - HTML: https://myfloww.in/for/physiotherapy-clinics/websites/ - Markdown: https://myfloww.in/md/physiotherapy-clinics/websites/ ### Apps and custom software for physiotherapy clinics Physiotherapy clinic software has to model a course of treatment, not an appointment. That means sessions remaining, per-session notes against a single case sheet, and billing that reconciles a package payment across future visits. - HTML: https://myfloww.in/for/physiotherapy-clinics/custom-software/ - Markdown: https://myfloww.in/md/physiotherapy-clinics/custom-software/ ### WhatsApp automation for physiotherapy clinics Physiotherapy no-shows cluster in sessions 4 to 8, once the pain has eased but the course is not finished. A WhatsApp reminder that names the session number and what is left in the course recovers more of those than a generic appointment reminder. - HTML: https://myfloww.in/for/physiotherapy-clinics/whatsapp-automation/ - Markdown: https://myfloww.in/md/physiotherapy-clinics/whatsapp-automation/ ### SEO and GEO for physiotherapy clinics Physiotherapy search in India is condition-led, not service-led: people search their symptom and their locality, not "physiotherapy clinic". Ranking follows from a page per condition per location, backed by a Google Business Profile with real session photos. - HTML: https://myfloww.in/for/physiotherapy-clinics/seo-services/ - Markdown: https://myfloww.in/md/physiotherapy-clinics/seo-services/ ## Questions ### How long is a typical course of physiotherapy in India? Eight to twelve sessions over four to six weeks is the common shape for a musculoskeletal case, which is why the course rather than the appointment is the commercial unit. Post-surgical rehabilitation runs longer and is often billed in blocks. Any system that assumes a single visit will be worked around within a week. ### What happens when a different therapist takes a session mid-course? Each session records the therapist who delivered it. The course stays owned by the assessing physiotherapist, but payroll and clinical notes attribute per session. ### Is patient data at a physiotherapy clinic covered by the DPDP Act? Yes. Patient records, case sheets and exercise videos are personal data under the Digital Personal Data Protection Act, which means consent capture, a stated purpose and a deletion path have to exist in the system rather than only in a privacy policy. ### Do we need a separate app for patients? Usually not at the start. Patients in India open WhatsApp, not a clinic app. Home exercise videos and reminders delivered over WhatsApp get higher adherence than a patient app you then have to persuade them to install. ### Does a single-therapist practice need any of this? It needs the course model and it does not need the rest. A solo practitioner running twenty patients has no front desk, so anything requiring a receptionist to operate goes unused. Start with records, the course balance and reminders; add staff attribution and payroll at the point a second therapist joins. --- MyFloww · software studio · Bengaluru, India · connect@myfloww.in · https://myfloww.in