Apps, CRM and ERP, built around how you actually work.

Custom software is quoted per project, because the cost is decided by what the software has to do rather than by how many pages or screens it has.

A single-purpose internal tool and a customer app with payments, a CRM behind it and an ERP alongside it are different orders of work, and any figure quoted before that is understood is a guess. Tell us what the software has to do at info@myfloww.in and we will come back with a scope and a number rather than a range.

Buy off the shelf when your process is standard enough that you are willing to work the way the product expects; build custom when the thing you do differently is the thing you compete on.

The other four factors are cost shape (a subscription per user forever against a project cost once), where your data lives, whether you can change the software when your business changes, and how quickly you need to be using it. We would rather tell you to buy at the first conversation than three months into a project — MyFloww sells its own off-the-shelf product for exactly that reason.

Yes. We build custom CRM systems around how a business actually sells — its own enquiry sources, stages, quotes, follow-ups and reporting — rather than around a generic sales funnel.

A custom CRM is worth building when your process is genuinely not the standard one, when a per-user subscription has become the larger cost, or when the CRM has to sit inside a larger system you are building anyway.

Yes. We build custom ERP systems covering the operational core — inventory, purchase, billing and invoicing, GST-compliant records, staff, attendance, payroll and reporting — in one system with one set of numbers.

Custom ERP development suits businesses whose operations do not fit a packaged ERP without expensive customisation, and businesses already running four subscriptions that do not talk to each other.

Yes. We build patient management systems and ERP for hospitals and clinics — one record from registration to discharge, a running bill every department adds to, pharmacy, the insurance desk and HR — taking a hospital from paper registers and disconnected billing to one AI-assisted system, in phases.

The AI does the administration: it drafts discharge summaries for the doctor to correct and sign, assembles insurance pre-authorisation files and flags what is missing, and sends follow-up reminders. Every clinical decision stays with the clinician — MyFloww does not build diagnostic decision-making software. The page for hospitals at myfloww.in/for/hospitals/ sets out the phases.

It depends on scope, which is why we scope a first working version rather than the whole system — something that does real work, that you can use and form opinions about while the rest is still being built.

That approach exists because custom software projects fail in the scoping rather than in the coding. A first version you are using is worth more than a specification everyone agreed to and nobody has tried.

You do. The code is written for your business and the data sits in a database you own, hosted where you decide, in a shape you can query and move.

Yes. AI features, agentic AI, an AI chat bot, WhatsApp automation and SEO are built into the software while it is being written, which is the only point at which they are cheap.

Adding them afterwards means retrofitting a system that was not designed to carry them. Building them in from the start means the AI reads the same data the app writes, and the chat bot answers from content the website already publishes.

Yes. MyFloww works with businesses anywhere in India — the work runs on calls, email and WhatsApp from one office in Bengaluru, and nothing about a software project requires anyone to be in the room.

Yes. We build customer apps for Android, iOS and the web, and the internal apps a business runs on, usually as one cross-platform codebase for both phones rather than two separate native apps.

Web application development for teams — a portal, a booking system, an operations dashboard — is the same work in a browser. Either way you own the source code.

Yes. SaaS application development usually starts as a fixed-scope first version for one kind of user and the one job the product exists for, live in weeks rather than months, with the source code handed over.

Our MVP and SaaS development page sets out how the first version is scoped and what comes after launch.

Yes. For larger organisations we build business applications with roles and permissions, audit trails on the records that matter, several branches and users, and connections to payment gateways, the WhatsApp Business API and accounting exports.

Enterprise builds are delivered in phases, each scoped and quoted on its own, and the source code is handed over and supported by the people who built it.