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Who we build for

Software for physiotherapy clinics.

A physiotherapy practice bills by session, not by visit, and a patient is on a course of 8 to 12 sessions rather than a one-off appointment. Almost every generic clinic system in India models the appointment and not the course, which is why physio front desks end up tracking sessions-remaining in a paper register alongside the software they paid for.
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4 services publishedReviewed 2026-08-20Read as markdown

What we build

For physiotherapy clinics, specifically.

Each of these is its own page, because each answers a different question. We publish a page only where we can say something about this industry that a general service page cannot.

  • Next.js websites

    Next.js websites for physiotherapy clinics

    A physiotherapy clinic website converts on two things: proof that a named, qualified physiotherapist will treat you, and the ability to book without phoning. Everything else on the page is secondary. Condition pages outrank the home page in practice.

  • Apps and custom software

    Apps and custom software for physiotherapy clinics

    Physiotherapy clinic software has to model a course of treatment, not an appointment. That means sessions remaining, per-session notes against a single case sheet, and billing that reconciles a package payment across future visits.

  • WhatsApp automation

    WhatsApp automation for physiotherapy clinics

    Physiotherapy no-shows cluster in sessions 4 to 8, once the pain has eased but the course is not finished. A WhatsApp reminder that names the session number and what is left in the course recovers more of those than a generic appointment reminder.

  • SEO and GEO

    SEO and GEO for physiotherapy clinics

    Physiotherapy search in India is condition-led, not service-led: people search their symptom and their locality, not "physiotherapy clinic". Ranking follows from a page per condition per location, backed by a Google Business Profile with real session photos.

Workflow

The sequence we build around.

Named the way physiotherapy clinics name it. Every service page below assumes this sequence rather than restating it.

  1. Assessment

    First visit is 45 to 60 minutes and produces a case sheet, not a prescription — range-of-motion measurements, pain scale, and a provisional course length.

  2. Course planning

    The physiotherapist commits to a number of sessions and a frequency. This is the commercial unit. Most clinics sell it as a package and collect part of it upfront.

  3. Session delivery

    Each session logs what was done, what changed, and the home exercise assigned. Sessions are often delivered by a different therapist from the assessor.

  4. Home programme

    Exercises are handed over as video or print. Adherence between sessions is the single largest driver of outcome and the thing nobody tracks.

  5. Reassessment and discharge

    Repeat the assessment measures, compare against baseline, and discharge with a written summary. Clinics that skip the written discharge lose the referral.

Constraints

What changes the build.

The regulatory and operational facts that decide what can be built here, rather than what would be nice to build.
Physiotherapists are not prescribers
A physiotherapy record is a case sheet and treatment plan, not a prescription. Software that presents a prescription pad puts the practitioner in a regulatory position they do not hold. The document model has to reflect that.
Multi-therapist attribution
Sessions in a single course are delivered by different therapists. Both payroll and clinical accountability need per-session therapist attribution, not per-patient.
DPDP Act consent for patient data
Patient records and exercise videos are personal data. Consent capture, purpose limitation and a deletion path need to exist in the data model from the start, not be retrofitted as a privacy page.

Questions

What physiotherapy clinics ask.

How long is a typical course of physiotherapy in India?

Eight to twelve sessions over four to six weeks is the common shape for a musculoskeletal case, which is why the course rather than the appointment is the commercial unit. Post-surgical rehabilitation runs longer and is often billed in blocks. Any system that assumes a single visit will be worked around within a week.

What happens when a different therapist takes a session mid-course?

Each session records the therapist who delivered it. The course stays owned by the assessing physiotherapist, but payroll and clinical notes attribute per session.

Is patient data at a physiotherapy clinic covered by the DPDP Act?

Yes. Patient records, case sheets and exercise videos are personal data under the Digital Personal Data Protection Act, which means consent capture, a stated purpose and a deletion path have to exist in the system rather than only in a privacy policy.

Do we need a separate app for patients?

Usually not at the start. Patients in India open WhatsApp, not a clinic app. Home exercise videos and reminders delivered over WhatsApp get higher adherence than a patient app you then have to persuade them to install.

Does a single-therapist practice need any of this?

It needs the course model and it does not need the rest. A solo practitioner running twenty patients has no front desk, so anything requiring a receptionist to operate goes unused. Start with records, the course balance and reminders; add staff attribution and payroll at the point a second therapist joins.

Last reviewed 2026-08-20 by Neel. This page is generated from a reviewed dataset — if something here is wrong about your practice, tell us and it gets corrected at the source.

Where to next

Tell us what you are building for a physiotherapy clinic.

Every project is scoped and quoted individually. Tell us the problem and you get a plan and a number rather than a rate card.

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Or message us on WhatsApp · connect@myfloww.in